Exchange Policy

3-5 days from delivery for eligible products, unless otherwise stated on the product page.

Exchanges apply only to select products. Where a product is eligible, this is specified on that product's page.

• Damaged product
• Wrong product received
• Missing item
• Significant quality issue
• Incorrect size, colour or design, where applicable

Choose to exchange for a different size (if available) within 3-5 days of delivery. Eligibility varies by product and is displayed on the relevant product page.

Reverse pickup availability depends on serviceability at your location. Where pickup is not available, you may be asked to self-ship the product back to us.

Exchange charges, if any, depend on the reason for exchange and product eligibility.

Product-specific exchange eligibility, as stated on the individual product page, always takes precedence over the general terms above.